Hello, I recently purchased a design bundle. When I try to download the file to my iPad I get a “do not have permission to view this file” notification. What am I doing wrong.
Hello Lara, welcome to the community!
It looks like this could be appearing because it is a Zip Folder. You will need to extract the files before you can use them.
If you have the latest update on your iPad this tutorial will help you – Unzipping file on your iPad without a 3rd party app!
If you do not have the latest update on your iPad this tutorial should help you – What apps should I use when downloading zip files or fonts to my iPad?
Feel free to reach out if you need any further assistance!
Hi, I followed the tutorial but I still get that the file couldn’t be opened because I don’t have permission. Very confused. I was able to download and unzip one part of the 3 part bundle before I started getting this notification.