Downloading plus credits

When downloading plus credit designs: After I download them why don’t they say that they have been downloaded afterwards? I have downloaded duplicates many times. Is there anything i can do?

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Hi b403ece4e3803e8879f1a0d85da65974, welcome to the forum :slight_smile:

Plus Products do show that:

Are you talking about regular purchases, maybe? Regular purchases do not show as “downloaded” like the Plus Products do.

There are a few Plus products I’ve purchased and downloaded which show up as “not downloaded yet” in my purchase list. For instance the Essential Branding Kits Vol.1 + Vol.2. They were among the first purchases I made when the new Plus membership launched, and I downloaded them immediately. I haven’t had this issue with any of my more recent purchases, so this might be a bug concerning only older products?

Ahh - yeah it could be that the ‘download again’ feature wasn’t around at the beginning of Plus. If you download those older products again, it’ll probably register as ‘downloaded’.