Many times when there are website issues, this can be solved by clearing your cookies & cache. It’s a lot easier than it sounds
Open up Chrome and click on the 3 little dots in the top right corner. Then click More Tools and another menu will pop out. You can click then Clear Browsing Data.
Mac Shortcut: Shift + Command + Delete
PC Shortcut: Control + Shift + Delete
A menu will popup and you can select a time range from the dropdown menu. If you want to clear your history, cookies, and cache all at once make sure you have all 3 boxes checked. Then hit ‘clear data’.
If you want more advanced settings, you can click the advanced tab and check the other boxes.