If you’ve ever been asked to provide a screenshot for the support team to further troubleshoot, but are uncertain on how to do so, this guide will walk you through how to do it on both a PC and a Mac
Option A: Snipping Tool
You will start by opening the snipping tool from the bottom tool bar. Here you can type in snipping tool to bring up the program. This will allow you to take screenshots.
The Snipping Tool will look like this. To start a new snip click on “New”
Then just drag and drop the edges of the snipping tool to be where you need it to capture.
Option B: Print Screen Button
Press the Windows Key + PrtScn (Print Screen). On some devices you may need to do Windows Key + Ctrl (or FN) + PrtScn.
This will save the photo to your computer in a Screenshots folder inside of your Pictures folder.
Taking a screenshot is quite easy on a Mac. All you need to do is press Cmd + Shift + 3 to take a full page screenshot, or Cmd + Shift + 4 to drag and select the portion of the screen you want to screenshot
You will see the photo go to your desktop automatically.