Lost Plus Credits

Hello,
I have been a member for years. I have had several issues with CC fraud and have had to change cards and I forgot a few times to update the card here, so many memberships… I have updated the cards within a few days or a week and have lost my previous credits. I do not think that this is fair as I did not intend to cancel my membership. I want to know if its possible to regain those lost credits?

Kryss

Please contact support and they can sort this for you :slight_smile: be3ecab783be6df77f3b58109ce56369

1 Like

Hello Kryss – Welcome to the forum!

I am sorry to hear that you had issues with your card and had to change it. Like Jordyn said if you contact Customer Service they will definitely help you! :slight_smile: