No Internet connection

I’m hoping that someone can explain. When going to free design section and choosing what I’m wanting then pressing the download button I get a page saying no Internet connection.
It’s obvious this is not the case as o can actually do anything else including posting on here. Tried a few different options but all are the same, no access to any.

Hi Nicola,

Are you using an iOS device? This can happen when accessing the website though another app such as Facebook.
Can you try clicking on the three dots and selecting “Open in Safari” instead?

If that doesn’t resolve the issue, let us know.

Hello Nicola!
Here is a guide that may help you -

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Thanks for this very helpful indeed :+1:

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You’re very welcome! :smile:

Very helpful info. Thank you!

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