Thank you Amy for looking into this.
Then something is amiss here because I already have this one and I had rated (5 yellow stars) it but it shows up in the available to download/purchase in the Plus space, and searching through my items with the word tropical doesn’t show that I did download it.
Downloaded December 15, 2018, 2:23:07 AM
BUT I noticed something - and I really hope it is not the case - that nothing before a specific date is showing up in the Plus area purchase list.
Steps to reproduce: (Not sure if it’s a number of files or age of account - and yes my previous Career was SQA for 30+ years)
1: Go to your Plus account area
2: Select from the menu - Purchases (Mine shows Purchases (528)
3: Sort Order set to by OLDEST (Says 528 products in your purchase section)
4: Notice the oldest date showing at the top - Mine doesn’t go back to 2018 (to be exact my Plus subscription Fri 11/30/2018 3:47 PM )
Flipped the order of the sort to Newest and went to the last page available and it still shows only to April 2019
So this got me thinking though I can’t recall exactly when DB switched to the New Plus Model - which if my account information is correct - was March 2019. That means all of the stuff I downloaded from the PLUS area from Nov 2018- to Mid April 2019 isn’t showing as up as downloaded
Can someone confirm this is an issue or just my account?